1) __________________ means doing your job well and showing a positive attitude. a) Professionalism b) Reliable c) Respect d) Eye-contact 2) A __________________ worker finishes tasks on time and can be trusted. a) Eye-contact b) Reliable c) Workplace culture d) Punctual 3) It’s important to be __________________ so you arrive at work and meetings on time. a) Non-verbal communication b) Workplace culture c) Punctual d) Tone of voice 4) Smiling and standing tall are examples of positive __________________. a) Body language b) Eye contact c) Workplace culture d) Reliable 5) Making __________________ shows you are listening and paying attention. a) Flexible b) Non-verbal communication c) Reliable d) Eye contact 6) A handshake or a smile is part of __________________. a) Non-verbal communication b) Eye contact c) Punctual d) Flexible 7) Your __________________ can show if you are calm, polite, or upset. a) Personal space b) Flexible c) Workplace culture d) Tone of voice 8) In Canada, people like to keep about an arm’s length of __________________ when talking. a) Personal space b) Attendance c) Professionalism d) Eye contact 9) Every company has its own __________________—the usual way people work and communicate. a) Professionalism b) Reliable c) Workplace culture d) Punctual 10) Being __________________ means you can accept changes and try new things at work. a) Flexible b) Reliable c) Punctual d) Eye contact 11) Showing __________________ means treating everyone fairly and listening to others. a) Flexible b) Respect c) Workplace culture d) Attendance 12) Good __________________ means coming to work regularly and on time. a) Attendance b) Workplace culture c) Respect d) Eye contact

Workplace Culture & Professionalism

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