Poor Practice: A nurse forgets to bring a patient a drink once during a busy shift., A GP is running late and asks patients to wait longer than expected., Threshold: A care home gives all residents the same meals every day without asking about their likes, dislikes, or dietary needs., A teacher punishes a child for being late without asking why., Abuse: A carer shouts at a resident for spilling a drink., A child is left at home alone overnight without food., A care worker makes jokes about a resident’s disability in front of others., A support worker locks residents in the lounge to make supervision easier., A family member pressures an elderly person to hand over their bank card., A care worker ignores a resident’s request to use the toilet, leaving them distressed.,

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