1) A service user tells you they feel lonely. What should you do? a) Ignore them b) Listen and offer support c) Tell everyone else about it d) Tell them to “cheer up” 2) A service user tells you something personal about their health. What should you do? a) Share it with your friends b) Keep it private unless a senior needs to know c) Post about it online d) Tell other service users 3) A colleague tells you about a patient’s medical condition in confidence. What should you do? a) Share it with your family b) Don’t Share c) Mention it casually to another colleague d) Post it on social media 4) A child at school tells you a secret about their home life. What should you do? a) Keep it to yourself unless you think the child is at risk b) Tell all your friends c) Post it online d) Tell another child to see what they think 5) A patient asks if you can tell them something about another patient. What should you do? a) Give them the information b) Joke about it c) Post it on social media d) Don't Share 6) You notice a service user struggling with personal information on a computer. What is the best action? a) Respect their privacy and assist only if asked b) Look through their files c) Share what you see with colleagues casually d) Post their information online 7) You overhear a colleague talking about a patient’s private information. What should you do? a) Ignore it b) Report it to a supervisor/manager c) Repeat it to other colleagues d) Post it online 8) You find out confidential information about a colleague at work. What should you do? a) Share it with other staff b) Discuss it at lunch c) Keep it private d) Post it online 9) Someone calls the service asking for personal information about a service user. What should you do? a) Give them the information immediately b) Don’t share, confirm their identity and check with your manager c) Guess the information they want d) Ask a friend what to say 10) You see a staff member has posted about a service user on social media. What should you do? a) Ignore it b) Share it with your friends c) Report it to your manager or safeguarding lead d) Comment on the post

Do You Know When to Share? Confidentiality Quiz

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