1) How do we enforce policy? a) Forward their complaint to your manager. b) Empathize with the Seller and provide supporting help pages on the policy. c) Immediately escalate the case to your manager. d) Tell the Selling partner tough luck. 2) Which of the following are appropriate forms of proof? (Select all that apply) a) Real world images of the product showing the brand and product identifier. b) Stock images of the product showing its brand and product identifier. c) Manufacturer/Brands URL displaying the products brand and product identifier. d) Manufacturer's catalog (or Product User Manual) provided either as a scanned image of the physical catalog or a PDF version.Manufacturer's catalog (or Product User Manual) provided either as a scanned image of the physical catalog or a PDF versionReal world images of the products manual 3) Which scenario requires a form of proof?  a) Anytime because you can. b) When updating the title of the ASIN. c) When the brand name is incorrect. d) When updating the product description. 4) Based on the content, which of the following are not top-reopen use cases? (Select all that apply) a) Why are my changes not reflecting on the detail page? b) I don't like the policy. c) I want to speak to your manager. d) I don’t understand why my image won't show? 5) Per the content, up to how soon do attribute updates on an ASIN reflect on the detail page? a) 15 seconds. b) 15 days. c) 15 milliseconds. d) 15 minutes. 6) Do we stay on a live contact to confirm updates made? a) No. b) Maybe. c) Yes. 7) Per an example case in the content, Peter contacted SPS about updating the attribute for their ASIN. What was the attribute ? a) Bullet Points. b) Title. c) Product Description. d) Size. 8) Which of the following are valid error codes? (Select all that apply) a) 5561 b) 8725 c) 8407 d) 6024 9) What is the variation wizard? a) A Seller facing tool that Sellers use to connect with a wizard. b) A wizard that grants different wishes. c) A Seller facing tool used to create/update variation families. d) An internal tool used to separate children from variations. 10) Per the case study featuring Richard in the content, what happened to one of his child ASINs? a) Peter lost his child. b) The ASIN was removed and placed under the wrong Parent ASIN. c) The child was separated due to a category mismatch. d) He adopted the wrong child ASIN. 11) When do we create variations on behalf of Selling Partners? a) When they are incompetent. b) We never create variations for Selling Partners. c) When they have technical issues. d) When the Selling Partner asks nicely. 12) Per the Variation policy, Sellers cannot create variations in the following scenarios (Select all that apply): a) If product category doesn’t allow for variations. b) If the listings are handmade. c) If the child ASINs differ in some way other than the allowable variation theme. d) If the listings are for bundle items. 13) For variations, which of the following does not need to be consistent across a variation family? a) Theme. b) Category. c) Images. d) Brand. 14) Per the content on the case study with Connor, What did the second associate tell Connor that they will do?What did the second associate tell Connor that they will do? a) That they will create the variation for him. b) That they will break the family for him to put back together. c) That they will separate the ASINs and contact him back. d) That they will ignore him and not do anything with the family. 15) True or false: The Add a Product tool does not match to existing products. a) True. b) False. 16) Bonus Question: Which image shows Billy feeling a connection? a) b) c) d)

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