During the quarterly review, the board began to ____ the accuracy of last month’s sales figures after several clients ____ about unexpected charges on their invoices. A few customers even called to ____ the new refund policy, while others contacted the support team to ____ regarding product delays. Unfortunately, the investigation revealed ____ quality control in one production facility, as well as ____ handling of complaints by a few staff members. This led to ____ media coverage and the termination of an ____ supplier who had a history of ____ delivery performance. In response, management decided to ____ a thorough internal audit and ____ a supplier evaluation process. To restore trust, the company planned a ____ product re-launch backed by a ____ marketing budget and ____ promotional discounts. Leveraging its ____ distribution network, the firm aimed to reach new markets quickly. During a press conference, the CEO took time to ____ on the new quality standards and ____ the measures being implemented to prevent future problems. He promised to ____ any doubts from partners, ____ ongoing disputes, and ____ which processes needed improvement.

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