1) The process of welcoming and registering a guest upon arrival. a) Check in b) Register 2) The time by which a guest must vacate their room on departure day. a) Checkout b) Sleep out 3) A room assigned to a guest without any other sharing guest. a) Deluxe b) Single 4) A list of guests staying in the hotel, including room numbers. a) Guest check b) Guest list 5) The act of reserving a room in advance. a) Book b) Keep 6) A printed document showing charges and payments made by a guest. a) Bill b) Order 7) A guest who has made a reservation but has not arrived. a) No show b) Do not checkout 8) The person at the hotel entrance who helps with luggage. a) Concierge b) Bellboy 9) The main desk where guests are received in a hotel. a) Office b) Frontdesk 10) A room with one bed for two people. a) Double b) Single 11) A hotel employee who provides information and assistance to guests. a) Concierge b) Reservation agent 12) The price a guest pays for a room per night. a) Room rate b) Room charge 13) The person who supervises the front desk operations. a) Supervisor b) Recetionist 14) A request made by a guest to leave their car with hotel staff for parking. a) Security b) Valet parking 15) A note left for a guest at the front desk. a) Message b) Massage 16) A person staying at a hotel. a) Guest b) Guess 17) The place where guests sleep in a hotel. a) Villa b) Room 18) The book or paper showing available rooms. a) Room control b) Room list 19) A large building where people stay when traveling. a) Hotel b) Mall 20) The action of leaving the hotel after paying the bill. a) Check-in b) Check-out 21) The counter where guests go for service. a) Back office b) Front desk 22) The person who welcomes guests at the lobby. a) Reeptionist b) Greeter 23) A place to wash hands and face. a) Sink b) Shower 24) The action of arriving and registering at a hotel. a) Check in b) Check out 25) A small book showing important information for guests. a) Brochure b) Flyer 26) An activity for waking up someone. a) Morning call b) Wake up call 27) The person who carries luggage for guests. a) Bellboy b) Vallet

Mistery Box

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