1) Why was the time changed ? a) The reservation was cancelled. b) A guest is delayed. c) The restaurant is full. d) The chef isn’t ready. 2) Where is the package now ? a) in the recipient’s mailbox b) with someone living nearby c) at the post office d) still in transit 3) When will the facility be available again ? a) Sunday evening b) after the holidays c) immediately d) the start of next week 4) How does Mia describe her trip ? a) calm and relaxing b) busy and exciting c) boring and cold d) long and stressful 5) What will the sender bring later ? a) a laptop and lunch b) a surprise gift c) two items the recipient forgot d) their own belongings 6) What should Ms. Wong do next ? a) Mail the item within two weeks b) Collect a refund in person c) Discard the product d) Pay for return shipping 7) What are customers asked to do ? a) choose any table freely b) write their name on a list c) stay at the entrance until assisted d) leave immediately 8) What is essential to receive the item ? a) a credit card b) a printed receipt c) a signature d) proof of identity 9) What has changed in Mark’s schedule ? a) the date of the meeting b) the time of the event c) the location of the discussion d) the team involved 10) What event is being announced ? a) a graduation ceremony b) a theater rehearsal c) a music lesson d) a public performance at the school 11) What does the shelter express ? a) an invitation to visit b) a request for more funds c) gratitude for Sarah’s contribution d) details about adoption 12) Why is the person not coming ? a) They’re ill. b) They have to work late. c) They forgot the plan. d) They lost the address. 13) What does this sign indicate ? a) The place is permanently shut. b) The premises are temporarily inaccessible. c) The shop opens only in the morning. d) Customers should call before visiting. 14) Where are the sender and others located ? a) at a shop inside the train station b) at home waiting for someone c) at a specific café close to public transport d) on the train platform 15) What is the company asking Adam to do ? a) reschedule the meeting b) decline the job offer c) send another application d) accept the proposed meeting time 16) Who can attend this activity ? a) only teenagers b) published writers c) anyone interested, regardless of age d) library staff members 17) Why should someone stay home ? a) to pay the bill b) to help carry tools c) to lock the front door d) to be there when the technician arrives 18) What is Emma sharing with Ben ? a) Her disappointment about the city b) Her problems with taking photos c) Her excitement about the trip d) Her return date 19) What is the sender offering ? a) a lift to the mall b) help with cooking dinner c) to buy groceries for the recipient d) a weekend trip 20) What can Sophie expect next ? a) a response after a short wait b) a request for payment c) an invitation to an interview d) a rejection message

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