What are your thoughts - on doing an online training course?, What do you - think about working longer hours on Monday and Wednesday?, Would your team - be interested in learning new sales strategies?, Has your intern - considered speaking to HR to discuss options?, Have you - thought about offering the guests refreshments when they arrive?, How would the department think - about working in smaller teams?, How - about following up the primary research with a focus group?,

U1.3 Using leading and open questions to effect

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