Phoning for help, Shawnum's sink is leaking., What does he do for help?, Good morning. Dave's Plumbing Services., Can you help me?, My sink is leaking., There's water all over the floor., Right. What's your address?, 60A..., Ryder Street., 16...... No..., 60 A, Ryder Street, R-Y-D-E-R, R - I.... No, no.., R-Y-D-E-R. OK., And your name?, Mrs Arif., OK. I can come in an hour or so., I'll be there at about 1 o'clock, Mrs Arif. Oh thank you.,

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