1) Not giving up, even when things are difficult. a) Perseverance b) resilience 2) Accept and learn from negative feedback without becoming upset or defensive. a) Dealing with criticism b) flexibility 3) Staying calm and effective in high-stress situations. a) Active listening b) Working Under Pressure 4) Fully concentrating on what someone is saying before responding. a) Active listening b) empathy 5) Convincing others to agree with your ideas or buy something. a) Compromise b) persuasion 6) Being honest and doing the right thing, even if it's hard or when no one is watching. a) Integrity b) Flexibility 7) Bouncing back from setbacks and staying motivated despite difficulties. a) perseverance b) Resilience 8) Understanding others’ feelings and perspectives to build stronger relationships. a) Flexibility b) Empathy 9) Adapting to changing circumstances and adjusting strategies as needed. a) Flexibility b) Perspective- taking  10) Analyze situations, form patterns and make rational decisions using facts and rules to reach a valid conclusion. a) Critical thinking b) Logic 11) Questioning assumptions, evaluating evidence, and considering multiple viewpoints before forming a conclusion a) Critical thinking b) Logic 12) Build a strong, positive connection with others through trust, understanding, and effective verbal/nonverbal communication. a) Empathy b) Rapport 13) Actively understand another person’s viewpoint, needs, and motivations—even if you disagree—to improve communication and collaboration. a) Perspective- taking  b) compromise 14)  Find a middle solution where both sides give up something, balance different perspectives and make mutually beneficial decisions. a) perspective- taking b) compromise 15) Mutual understanding, trust, and connection between individuals. It is about the relationship and communication. a) Rapport building b) Teamwork 16) 1-on-1 connection built through trust and likability. Strengthens teamwork a) Team-work b) Rapport 17) Group coordination to achieve shared goals. Multiplies results. a) Teamwork b) Rapport

SOFT SKILLS: DEFINITION

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