break the ice - To start a conversation in a relaxed way, especially with someone new., find common ground - To discover shared interests or opinions that help build a connection.To start a conversation in a relaxed way, especially with someone new., small talk - Light, informal conversation, often used to start a meeting or chat., active listening - Listening carefully and showing interest by nodding, asking questions, etc., open-ended question - A question that encourages a full answer, not just "yes" or "no"., build trust - To create confidence and reliability in a relationship over time., show empathy - To demonstrate understanding and care about another person’s feelings., first impressions - The initial opinion you form about someone when you first meet them, mirror behavior - To subtly copy someone’s gestures or posture to create a feeling of similarity., be genuine - To act honestly and sincerely, not pretending or being fake.,

Building rapport

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