Chain of command - The path of authority from the top of the organisation down to the lowest level, Level of hierarchy - A layer of management or supervision in an organisation, Span of control - The number of subordinates reporting to one manager, Subordinate - A person who reports to someone more senior in the hierarchy, Centralised structure - Decision-making is kept at the top level or in head office of the organisation, Decentralised structure - Decision-making is delegated to lower levels of the organisation, such as managers, Delegation - Passing authority or tasks to someone at a lower level, Delayering - Removing levels of management to flatten the organisational structure,

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