Customer Service Excellence Scheme - Awarded to public sector organisations to improve their effectiveness and efficiency.Awarded to organisations who provide the highest quality services to customers. , ISO 9001 - Business Management Standard Award designed to help organisations to manage their processes. It checks on the management process, checks that documentation is in place and everyone knows their role in the organisation., EFQM - Aim to encourage European businesses to improve their standards so that European businesses would be world leaders and achieve total advantage over their competitors, Investors in People - Focuses on the people who work in the business and the need to invest in their training and development. Ensuring a good level of training and development for staff to ensure they can help achieve the business aims.,

Quality Standards Awards

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