Subject Line: Always include one, Be specific, Don't make it too long, Don't use complete sentences, Put the important words first, Capitalize the first word, Don't use all uppercase, Avoid starting the message here and finishing it in the body of the email, Email Greeting: If you know the name of the person but haven't met him/her, use dear + title + name, If you know the person's name and you want to be less formal, just use the first name, To be friendlier use 'hi' + first name, If you don't know the name, use 'dear' + position, If you want to email a group use 'dear all', If you don't know the name or position, omit it, Email Closing: If you don't know the person, use 'sincerely', You can use 'best', Just put your name,

Email Guidelines

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