"I understand how you feel, but..." - Sympathy, "If this continues, we will have to reconsider..." - Warning (using a conditional), "Let’s focus on finding a solution." - Solution-focus, "I’d like to hear your perspective." - Invitation to respond, "Can we agree on some next steps?" - Solution-focus / Moving forward, "If you improve in this area, things will go smoothly." - Conditional statement (positive outcome),

handling difficult conversations (sentence matches function/feeling)

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