1) Visual needs a) For users who have trouble SEEING, we’ll use big, bold text and high contrast colours. b) If HEARING’s hard, our digital point will have captions and easy-to-read info plus connection to hearing loop so no one misses out. c) For those who find SPEAKING tough, our system lets you navigate super easily and get information without needing to talk. d) If MOVING around is a challenge, our screens will be easy to use with touch, and we’ll have controls that don’t need fine motor skills. 2) Hearing needs a) Clear visual instructions for better UNDERSTANDING. The option to get more help if needed. b) For users who have trouble SEEING, we’ll use big, bold text and high contrast colours. c) If MOVING around is a challenge, our screens will be easy to use with touch, and we’ll have controls that don’t need fine motor skills. d) If HEARING’s hard, our digital point will have captions and easy-to-read info plus connection to hearing loop so no one misses out. 3) Speech needs a) If MOVING around is a challenge, our screens will be easy to use with touch, and we’ll have controls that don’t need fine motor skills. b) For those who find SPEAKING tough, our system lets you navigate super easily and get information without needing to talk. c) If HEARING’s hard, our digital point will have captions and easy-to-read info plus connection to hearing loop so no one misses out. d) For users who have trouble SEEING, we’ll use big, bold text and high contrast colours. 4) Cognition needs a) For users who have trouble SEEING, we’ll use big, bold text and high contrast colours. b) For those who find SPEAKING tough, our system lets you navigate super easily and get information without needing to talk. c) If HEARING’s hard, our digital point will have captions and easy-to-read info plus connection to hearing loop so no one misses out. d) Clear visual instructions for better UNDERSTANDING. The option to get more help if needed. 5) Motor needs a) For those who find SPEAKING tough, our system lets you navigate super easily and get information without needing to talk. b) For users who have trouble SEEING, we’ll use big, bold text and high contrast colours. c) Clear visual instructions for better UNDERSTANDING. The option to get more help if needed. d) If MOVING around is a challenge, our screens will be easy to use with touch, and we’ll have controls that don’t need fine motor skills. 6) Familiarity a) If MOVING around is a challenge, our screens will be easy to use with touch, and we’ll have controls that don’t need fine motor skills. b) From novice, to occasional user, regular user, to expert c) For users who have trouble SEEING, we’ll use big, bold text and high contrast colours. d) Clear visual instructions for better UNDERSTANDING. The option to get more help if needed. 7) Ages a) Sight, Hearing, Speech, Cognition, Motor b) Young, Middle Ages, Retired, Child, Teenager c) Different cultures, beliefs and past experences 8) Characteristics a) Sight, Hearing, Speech, Cognition, Motor b) Young, Middle Ages, Retired, Child, Teenager c) Different cultures, beliefs and past experences

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