1 A: Is that ____ you have? B: Yeah, it is. A: Well, do you want to go ____? B: Are you sure? A: Yes, of course. I have a lot to ____. B: ____. Thanks. 2 C: Would you like it ____? D: Um... what's the paper ____? C: It's this green paper. D: Hmm, it's a bit ____. Do you have anything a bit prettier? It's a ____ present. C: Well, there's quite a big ____ in the ____ department. Do you want to choose something and bring it here and I'll wrap it for you? D: Really? You don't ____? C: Of course not. D: Thanks. 3 E: Yes Sir. ____ can I help you? F: I bought this the other day and it's ____. When I got it home and took it out of the box, I found the ____ was loose and it's damaged here. Look, you see? E: Are you sure you didn't ____ it or anything? F: No, of course not! E: It's just that this ____ of damage doesn't happen unless you do something. It's not a ____ fault. F: ____, when I got home I took it out of the box and it was already damaged. E: Have you got a ____ and the box? F: I didn't ____ the box. I've got the receipt, though. 4 G: Is there anyone ____ here? H: Yes, but I don't think you can pay here. G: That's OK. I just want to find out if they have something in ____. H: Well, there was a ____ here and he said he would be back in a minute, but that was ten minutes ago. G: Oh right. H: It's ____! The service is always ____ here. G: Hmm. H: Hatton's is better ____. Their service is much more ____ and their things are ____ better ____. G: Really? Well, why didn't you go there? H: Well, I do ____, but I saw in the window they had a sale here. G: Ah! H: There he is! ____ time! 1: Sorry. H: That's OK. 5 J: ____ me. Do you have one of these in a ____ size? This one's a bit big. K: I'm ____ not. That's why they're at a ____ price. J: Never ____, Timmy. You'll ____ into it. L: But I don't like it. J: Don't be ____. You look lovely. It really ____ you. L: It's not as nice as the other one we saw. J: That was much more expensive. This one's fine. L: It's not ____.

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