Scenario: One student is a customer calling tech support because their smartphone is not working properly. The other student is a tech support representative who has to guide them through troubleshooting steps, Scenario: One student is a customer looking to buy a new laptop, and the other is a salesperson at an electronics store., Scenario: One student is a customer whose laptop or tablet is broken, and the other is a technician in an electronics repair shop., Scenario: One student just bought a new gadget (e.g., smartwatch, tablet, headphones), and the other is a friend asking for details about it., Scenario: One student argues that smartphones are bad for health, and the other argues that smartphones are helpful and necessary in modern life..

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