1) What is a Balance Score Card? a) A managment performance metric used to find and improve internal business such as training skills and knowledge and their external outcomes b) A measuring tool used to identify business internal threats 2) List the four areas of the Business Score Card a) Finance, customers ,internal business process and learning and growing b) Strength, weakness, opportunities and threats c) power of supplier, power of customer and new entrants d) Political, economical, technological social 3) The balance score card is used to gather important information such as: a) objectives, initiatives, goals and measurements b) companies strengths and opportunities

Balance Score Card Grade 11 BS

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