Problem: Last week, we ordered 100 desks from you., Unfortunately, some of the desks were damaged 2, My calls were not answered by your customer service department, Extra details : You assured us the goods would arrive on time., Ten of the desks were the wrong type., We were unable to contact your customer service department., Demand: If you do not respond to this letter immediately, we shall be forced to look for another supplier., We request you collect the desks., If you do not resolve this situation immediately, we shall have no alternative but to cancel our order., Desired outcome: We sincerely hope that this situation will be resolved to our mutual satisfaction , We look forward to receiving the correct goods as soon as possible.,

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