Greg (G): Hello. Assistant (A): Oh, hi Greg. How are you? How's Frankfurt? G: Oh, fine thanks. Is Everything okay in the office? A: Yes. Actually, I had an enquiry from Sunshine Foods today. They're thinking of placing a big order with us. G: Sorry, there’s a lot of noise here. Can you repeat that, please? Who called? A: ____ foods. G: That's great! A: Yes, and they're asking for a discount. I said I'd have to check with you. What’s the maximum discount we can offer? G: Our standard discount is ____. A: I'm sorry, what was the figure? Could you speak up? G: 13%. One three. A: Oh, okay. Is there any way we can offer a bigger discount? They're a ____ customer and they're eager to do a lot of business with us. G: Well, I suppose we could push it to 15%. A: Could you say that again? I didn't ____ that. G: We can offer a 15% discount, but only if they buy more than 10,000 units. A: Sorry, did you say 8 or 10 ____? G: ten. One and four zeros. A: Oh, okay. So, let me check. We can push the discount to 15% in this case and only if they buy more than 10.000 units, is that correct? G: Yes, it is. Is that everything? A: No. Actually, I had an enquiry from a new customer… Mr. Thanasi? G: Sorry? Was that Mr. Kanasi or Thanasi? Could you spell that, please? A: I spoke to Mr. Thanasi. ____. G: Oh, I see. Don’t worry. I’ll give him a call as soon as I can. A: Oh, alright.

Listening 2 - Calling the manager

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