1) To make someone feel very frustrated or annoyed. a) to drive someone crazy b) to calm someone down c) to comfort someone 2) How someone understands the world based on their beliefs. a) ignorance b) perspective c) reality 3) A mindset that emphasises the division between two groups. a) unity b) us versus them c) cooperation 4) Being willing to consider new ideas. a) stubbornness b) open-minded c) closed-minded. 5) Wanting to learn and explore new things. a) curious b) indifferent c) uninterested 6) Remarks that blame someone for doing something wrong. a) constructive feedback b) praise c) accusatory statements

DEALING WITH DIFFICULT COLLEAGUES

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