1) Which of the below is an internal factor ? a) Environment b) Government c) Employees d) Customers 2) Which of the below is a positive impact of Employees? a) Poorly trained employees can reduce productivity. b) Demotivated staff can make mistakes c) Unhappy employees provide poor customer service d) Highly skilled employees can provide good customer service 3) Which of the below is an internal factor? a) Finance b) Land c) Enterprise d) Primary 4) Which of the below describes a negative impact of Finance? a) Lack of money means unable to deliver expansion plans b) money can be invested in new equipment c) Lack of funds d) Bankruptcy 5) Which of the below is an internal factor? a) Economy b) Society c) Managers d) Environment 6) What is a potential positive impact of highly skilled managers? a) Good Decision Making b) Demotivate staff c) Poor Decision Making d) High Staff Turnover 7) Which of the below is an internal factor? a) Environment b) Society c) Technology d) Government 8) What is a potential positive impact of technology? a) Technology frequently breaking down b) Outdated technology making processes slow c) Customers unable to order d) Investments in technology makes processes more efficient 9) Which of the following is NOT an internal factor? a) Technology b) Government c) Finance d) Employees 10) Internal factors are things outside a business which impact how it operates a) TRUE b) FALSE

Internal Factors Quiz

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