Focus group - People sat in a room answering questions, Survey - Can be done on line, face to face or over the telephone, Questionnaire - Set of questions to answer, Footfall - Counting how many people walk past your shop, Observations - Seeing what people do in your shop, Sampling - Giving out a trail product to a small amount of people, Interviews - Face to face formal chat or over the phone, Test Marketing - Trialling your product to a small amount of people, Statistics - Office of national ?, Point of Sale - Information about your products sold, Text message survey - People completing a survey on their phones, Data analysis - Saying what the data collected actually means, Textbook - Going to a library to read a ?, Google - A Search engine,

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