1) the various ways a brand communicates and engages with its customers a) a social media presence b) a product launch c) customer interaction d) stand out 2) a designed series of actions for achieving a goal a) customer interaction b) a strategy c) stand out d) damage control 3) how a brand or person shows up and interacts on social media platforms, sharing content and engaging with followers a) a social media presence b) promotional materials c) a brand d) a strategy 4) tools used by businesses to advertise their products or services, such as brochures, flyers, posters, online ads etc a) promotional materials b) damage control c) customer interaction d) a product launch 5) a name or logo that identifies a company or product and shows what it stands for a) a product launch b) stand out c) damage control d) a brand 6) introducing a new good or service to the market through strategic marketing and distribution a) customer interaction b) a social media presence c) a product launch d) a brand 7) to be different or special, so people notice you a) stand out b) damage control c) a product launch d) promotional materials 8) an effort to reduce the negative effects of a problem or mistake a) promotional materials b) customer interaction c) damage control d) a social media presence

TYF EXPERT - PINK UNIT - WA1

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