: The self-service check-in machine doesn't work. Ask for help., Your plane is delayed. Ask why and what time it is leaving., There's no space for your hand baggage. Ask for help., Have a conversation with a passenger about airport security., The car rental company doesn't have your car. Ask for a different one., A customer calls you to change his appointment next week., You're lost. Ask for directions to the Hotel Troja., Check into the hotel and ask about breakfast times., You see a friend from home in the restaurant! Arrange to meet for a drink., Ask the hotel how to get to Chris Stein's office. (Possible on foot?), The manager you're meeting is late. Tell his assistant what you want to do in Prague after your meeting., At check-in, your hand baggage is too heavy. Check it in as hold luggage., Someone is sitting in your seat on the plane., Have a conversation with a passenger on the plane about your plans., You miss your connection in Paris. Ask about the next flight., Now you'll be late for your appointment! Phone Chris Stein's assistant., Ask for directions to the airport wi-fi area., A supplier calls and asks if she can come to your office today., On your plane, the seat is broken. Ask to move to a different seat., Have a conversation with a passenger about the stress of air travel., At the airport, ask about the next bus or train to the city centre., Check into the company reception. You're 15 minutes late!,

HEITEC speaking test

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