True: A customs broker is a person licensed by a government customs agency., Customs brokers can help prevent delays and seizures of shipments., Customs brokers are familiar with tariff schedules that determine duty rates on imported goods., Customs brokers often have offices near ports of entry., Customs brokers can handle cross-border shipments., A centralized customer service center is available 24 hours a day, seven days a week., False: Global business is becoming less important., All import and export regulations are easy to understand., Customs brokers are not aware of the requirements of customs and excise authorities., Customs brokers cannot arrange immediate transportation for shipments released from a customs area., Customs brokers cannot handle shipments to or from neighboring countries., The customer service center is only open during business hours.,

Customs (based on the text in 'Logistics')

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