1) It's not my fault; the system was down 2) I didn't know that was my responsibility 3) No-one told me what to do 4) I couldn't finish it because I was too busy 5) That wasn't my idea; it was someone else's suggestion 6) I assumed someone else would handle it 7) I did everything I could; it's not my problem 8) If they had done their job; this wouldn't have happened 9) That's not in my job description 10) Mistakes happen; it's no big deal

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