Asking for repetition: Sorry, could you speak up?, Could you say that again, please?, I didn't (quite) catch that., Asking for clarification: What do you mean by...?, Sorry, I'm not familiar with that term., Could you clarify that?, Checking information: Could you spell that?, Can I read that back to you?, Problems with understanding: Sorry, I'm not with you., Sorry, I don't follow you., Sorry, I'm not sure I know what you mean., Technical Problems: Sorry, we were cut off., It's a terrible connection., Can I restart the meeting?/ Can I call you back?, Asking for further information: Could you give me some more details, please?, Could you explain that in more detail?, Could you be a bit more specific?, Summarising the call: Ok, so to confirm..., Let me go over what we've agreed., Let me just summarise...,

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