Say what the important thing is:: A key thing for us is …, Talk about an obstacle to the agreement:: Isn’t there some way around that?, Ask the other person to see your side:: I was hoping we could …, If you look at it from our point of view, …, Do you think (your client) would be willing to …, I’m sure you’ll appreciate that …, To be direct and clear:: Let’s face it, …, To tell you the truth, ..., If I were in your shoes, …, At the end of the day, …,

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