Paraphrasing: What I’m hearing is…”...", I’m not sure I’m with you but..., It sounds like what’s most important to you is . . ., So, as you see it..., In other words..., Clarifying: I am not sure I quite understand; or do you mean that...?, Can you say more about . . . ?, You have given me a lot of information, let me see if I’ve got it all…, Reflecting: I get the sense that you might be feeling afraid about what might happen if..., To me, it sounds like you are frustrated about what was said, but I am wondering if you are also feeling a little hurt by it., It seems like you felt confused and worried when that happened., Summarizing: So, on the one hand… but on the other hand..., It sounds like two things really matter most to you..., To recap..., All in all...,

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