Legislation - Law passed by parliament which state the rights and responsibilities of individuals and how they legally these need to be followed. If these are broken, then the individual could be prosecuted in the court of law. Serious breaches of the law could involve a fine, dismissal or a prison sentence, Discrimination - When a person is favoured over another, Equality Act 2010 - Employers are required to ensure that they do not discriminate against their employees, Protected Characteristics - The nine characteristics specofoed by the Equality Act 2010 to protect individuals against discriminations on the basis of: age; disability; gender reassignment; marriage and civil partnership; sex; sexual orientation; race; religion or belief; pregnancy and maternity;, Diversity - Including all individuals from a range of different social and ethic backgrounds and well as genders, sexual orientation and beliefs, Inclusion - Involving everyone and not excluding individual from any situation, General Data Protection Regulation - abbreviated to GDPR and concerned with the personal data of individual and how organisations store the information, Health and Safety at Work Act 1974 - Businesses need to ensure that their employees' health is not affected by the work they complete, Working Time Regulations 1998 - Protects employees from illness and stress by ensuring that they do not work too many hours in a week, Disciplinary action - A process where employers are able to tell employees that the job performance or behaviours within the workplace is not p to the standard expected for the organisation, Recruitment Strategy - A Plan that details the recruitment needs of the bsuiness and how they will be achieved. IT will be linked to the businesses' aims and objectives, Internal Recruitment - When an eexisting emploee gains a new role within the same business, often a promotion, External Recruitment - When a business recruits and employs a person who comes from outside the business an has the skills, knowledge and experience required for the job role, Stages of recruitment - The different processes that a business goes through to ensure it employs the right person for an advertised job role, Contract of employment - A formal document with both the employee and employer agreeing to the terms and conditions, Equality - Ensuring that every individual has the ability to have the same opportunities as everyone else, Belbin - A team building theory that identifies the different elements of an effective team in a workplace situation, Wellbeing - Being comfortable, healthy and happy within life, Resilience - The ability of an individual to adapt when faced with difficult or challenging circumstances, Chain of command - The line of communication and authority within a business, Span of Control - The number of individuals who report directly to a manager/leader, Conflict - A work disagreement or argument, Continuing Professional Development - Describes the learning activities that professionals complete to develop and enhance their abilities and skills, Internal Training - When employees receives training at the business location, from trainers who are either from the business or come into the business , On-the-job training - Learning a job role whilst working within the business, External training - When employees go to a location outside of the office and receive training from external trainers, SMART targets - Specific, Measurable, Achievable, Relevant Timely target that will be set and evaluated as part of a performance review, Key Performance Indicator (KPIs) - Target that are set which can then be used to measure success, Learning Development Plan - A formal document that details the CPD activities that have been completed so that the employee and employer have a record of the training which can be referred to if and when required , Team Working - A group of individuals working together to achieve a common goal,

PEOPLE KEY TERMS

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