1) MMW. Can I help you? a) Hello. Can I order two laptops, please? b) Can you tell me your name, please? 2) Can you give me those prices, please? a) Can you spell that? b) Yes, of course. 3) Can you confirm by email, please? a) Sure, can you give me your email adress? b) Can you speak more slowly? 4) My name's Wiktoria Poslavski. a) Sure, that's right. b) Can you spell that, please? 5) My phone number's 08392739. a) I'm sorry, but we don't have that in stock. b) Can you speak more slowly, please?

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