What phrases are used for introducing the reason for writing? - I am writing to... / I wish to tell you that... / I would like to inform you that..., What phrases are used for requesting the outcome that you would like? - I would like to request... / Could you please... / I would be grateful if you could... / I wonder if you could..., What phrases are used to apologise for any inconvenience caused? - I am sorry for... / I apologise for..., What phrases are used for thanking people? - Thank you in advance for any help / I appreciate you taking the time to read this email / I am very thankful for your time / Many thanks for your assistance,

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