You need their insurance card., They have to re-enter their insurance card., You want them to leave at reception when it is finished., You need a medical history form completed., You want to know if they have an appointment., You need their Surname and date of birth., You want to know if they have written information in their diabetic report book., They are very pale (blass). You want to know if they are ok., You want them to wait until the doctor is ready. , The doctor had an emergency. You need the patient to reschedule., There is missing information in their medical history., You need their telephone number., You need them to spell their last name., You want to know when they last had a full blood test., They could hang their coat in the wardrobe..

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