1) When you’re at a new place and you do not know anyone there, you should a) Smile and stay to yourself b) Introduce yourself c) Leave d) Do nothing until someone approaches you 2) When beginning a conversation with someone you do not know, you should a) Be yourself b) Think of something nice to say c) Ask them about themselves d) All of the above 3) When someone wants to shake your hand, you should use which hand a) Right hand b) Left hand c) Neither hand d) It doesn’t matter 4) When someone invites you to dinner at a restaurant, you should sit in your chair with a) Both feet flat on the floor and your back straight b) Your legs crossed c) The chair leaned back from time to time d) All of the above 5) Before eating your food, you should make sure you a) Wash your hands b) Dry your hands c) Place your napkin on your lap d) All of the above 6) If you need to clean your mouth while eating, you should use a a) Cloth napkin b) Your shirt c) Your hands d) Whatever is near you 7) When someone is speaking to you, you should a) Look around at something else b) Hold your head down c) Smile and look them in the eye d) Smile and rock from side to side 8) How do you know if you are listening to someone? a) When you nod your head b) When you interrupt them to share your thoughts c) When you let them finish talking and then you can repeat what was said to you d) When you interrupt them and then tell them you were listening 9) After someone does something nice for you, you should a) Do nothing and smile b) Nod your head and smile c) Look away and say thank you d) Smile and say thank you 10) If you disagree or do not like what someone is saying, you should a) Start talking loudly and argue with them b) Walk away c) Interrupt them d) Be polite and respectful until it's your turn to speak 11) Which is a utensil? a) Ketchup or mustard b) A napkin or paper towel c) A fork or knife d) None of the above 12) If you need to leave the table at a restaurant to use the restroom, what should you say? a) “Please excuse me.” b) “I need to go potty.” c) Nothing, just get up and leave. d) Where is the bathroom.” 13) When shaking someone’s hand you should a) Have an open right hand b) Look them in the eye and smile c) Move your hand up and down d) All of the above 14) When eating meat, you should use a) A fork and cutting knife b) Your hands c) Whatever you want d) A fork only 15) When you see someone, and it is 4:30 p.m., you should smile and say a) Good afternoon b) Good morning c) Good evening d) Good night 16) When you are eating at a restaurant, you should begin eating a) When your food is served b) When everyone at your table is served c) Neither d) It doesn’t matter

Social Etiquette and Communication

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