1) The role of the operations department is... a) To hire and fire staff b) To purchase raw materials c) To send out surveys to customers d) To market the products 2) The production process is runs like this... a) Inputs - Process - Outputs b) Process - Inputs - Outputs c) Inputs - Outputs - Process d) Outputs - Process - Inputs 3) Inventory is another word for... a) Stock b) Supplies c) Raw Materials 4) A consequence of overstocking is... a) Supplies will be fresh b) Supplies might go out of date c) The business will have to pay costs such as storage d) The business might run out of stock 5) A consequence of understocking is... a) There will be an increase in delivery costs with small more regular deliveries b) Stock more at risk of theft c) Supplies could go out of fashion d) The business might run out of supplies and be unable to complete orders 6) The diagram you drew in the topic is known as... a) Stock level diagram b) Vertical line diagram c) Inventory control diagram d) Inventory control system 7) Why do we set a maximum stock level? a) Avoids running out of stock b) Avoids overstocking 8) What does lead time mean? a) The amount of stock you have b) The time taken between placing a stock order and receiving it c) An emergency supply of stock 9) What is buffer stock? a) An emergency supply of stock b) The amount of stock you have c) The time taken between placing a stock order and receiving it 10) JIT inventory production is... a) Only ordering supplies when they are required b) Allows the business to increase efficiency and reduce waste c) Ordering in more supplies than you need to be safe d) A Mexican approach to inventory control 11) Centralised Storage a) Having stock in many warehouses b) Having stock on order at many suppliers c) Having stock in one central location 12) 2 features of effective warehousing are... a) can only access it via footpath, lots of staff b) Large loading bays, technology for scanning in and out goods c) Third floor warehouse, manual sign in and out procedures

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