1) What is Redress? a) An Expenditure b) A Service c) An Income d) A Good e) For Something to be fixed f) A Resource 2) What are the 3 R's? a) rights, recall, refund b) resource, redress, replace c) repair, refund, replacement d) receive, regular, resource e) replacement, remedy, redress f) red, row, rare 3) When should a consumer be given redress a) When the product is perfect b) When the consumer doesn't like the product c) When a product isn't what a consumer thought it would be d) When a product is faulty or has a defect that wasn't pointed out at time of sale e) When the product has nothing wrong with it f) If the consumer doesn't need it anymore 4) What should the product be repaired for a) 20 euro b) Free c) 90 euro d) For food e) 5 euro f) For a hug 5) How much of a refund should a consumer get a) 65% refund b) 10% refund c) 80% refund d) 50% refund e) 2% refund f) 100% refund 6) What should be replaced? a) House b) Product/Good c) Service d) Pet

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