1) The five (5) main causes of conflict are ______ conflicts. a) relationship b) value c) interest d) data e) structural f) mistatement 2) ________ conflict arises due to hierarchical structures, differences in roles, or power imbalances. a) Structural b) Value c) Data d) Misappropriation 3) Differences in personal ideologies may create _____ conflict. a) structural b) value c) data d) interest 4) Frequent refusal to collaborate is an example of repetitive negative behavior that could lead to _____ conflict. a) value b) data c) structural d) relationship 5) Different manager with different cultural background may interpret data differently, which creates _____ conflict. a) relationship b) interest c) data d) power 6) A worker expects to be promoted with better salary next year due to his excellent performance. Unfortunately, the organization unable to increase his salary due to the organization's weak financial position. This is an example of _____ conflict. a) structural b) power c) interest d) investment 7) Two (2) reasons for structural conflict. a) Unequal authority b) Unequal control of resource c) Time constrain d) Miscommunication 8) Reasons for relationship conflict. a) Strong emotion b) Stereotyping c) Data misinterpretation d) Negative Behavior 9) When an employee desires a better work-life balance, but the organization demands him to work overtime, this is an example of _____ conflict. a) value b) time c) relationship d) structural 10) Two (2) reasons for data conflict. a) Differences in ethical values b) Lack of information c) Misinformation d) Unequal of authority 11) Due to time constraint, a manager enforce his decision to solve a certain conflict. His way of managing conflict is called _____. a) compromising b) avoindance c) harmonizing d) directing

Conflict Management

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