We have received customer complaints about the quality of some products., Customers aren’t engaging with the company on social media., Last week we had empty shelves for some popular products., The competitors are offering lower prices, We are suffering declining customer loyalty., Last month we had some negative online reviews and it is affecting the supermarket's reputation., Employee morale is low., There is not enough market research on customer preferences., Two departments are not communicating well., They don't know how to measure the effectiveness of the Christmas Campaign, Two of my married colleagues are having an affair, My boyfriend is jealous that I am friends with my ex, My new phone broke after 3 weeks and the shop says the repair isn’t covered in the guarantee, My two best friends have argued and refuse to make up, I’m ill but my boss says I have to work, I saw my friend’s 14-year-old daughter smoking, My neighbour’s children make a lot of noise all day and all night, I got 10 speeding fines in one month, My friend’s partner is really lazy and doesn’t do anything to help at home, One of my colleagues is always late and leaves early every day.

Should/shouldn't (A2-B1 business EFL)

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