Person-centred care - Care and treatment that suits a persons wants, needs and beliefs. , Dignity and respect - You must treat people with this at all times. , Consent - This must be given for all activities , Safety - This stops unsafe practices by using risk assessments  , Safeguarding from abuse - To protect from harm from self or others, Food and drink - This must be adequate to stay healthy , Premises and equipment - Ensuring the building and items used are safe, Complaints - Being able to give feedback , Good governance - Ensuring quality , Staffing - Ensure there are the right amount of competent care givers. , Fit and proper staff - Safer recruitment procedures are followed., Duty of candour - Being open and honest, Display of ratings - Show CQC level,

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