1) What 'e' do digital systems generally increase? a) elephants b) electricity c) efficiency d) energy e) enjoyment f) engagement 2) How are puffin crossings more efficient than timed crossings? (Three ways!) a) They stop traffic for longer. b) They change more slowly. c) They only stop the traffic if there are people waiting to cross/crossing. d) They give pedestrians as much time as they need to cross. e) They ignore bicycles. f) They don't stop traffic if someone presses the button and runs away. 3) How has Argos changed over the years? (Three ways!) a) It has made its catalogue more colourful. b) It has replaced its paper catalogue with an online version. c) It has closed all its shops and gone completely online. d) It has banned the use of video in its stores. e) It has introduced ordering from tablets. f) It has introduced targeted adverts in its stores, powered by a digital system. 4) What does digital technology make easier for Argos and its customers? (Three things!) a) Ordering lunch. b) Dealing with price changes. c) Handling items that are returned. d) Making the buying process more efficient. e) The washing up. f) Doing homework. 5) Which of these processes still has to be done by human beings at Argos? (Three things!) a) Choosing what to buy. b) Changing prices on items. c) Handing over items to customers. d) Writing orders on special pieces of paper. e) Telling customers if products need to be recalled. f) Paying for items.

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