1) Which ISO are we getting certified for? a) ISO 22000 - Food Safety Management b) ISO 9001 - Quality Management c) ISO 45001 - International Organization for Standardization d) ISO 27001 - International Standard to manage information security 2) Which statement is not true about Quality Policy? a) Embodies the mission and vision of the company b) Improvement of its processes c) Compliance with customer d) Regulatory requirements e) Delivering an efficient IT Service Management of any organization. 3) Quality Policy provides a framework for quality objectives and includes a commitment to meet applicable requirements. Which one is not part of the requirements??  a) ISO 9001 b) Customer c) Statutory d) Regulatory e) Risks and opportunities 4) Which core value represents Quality Policy? a) Integrity b) Respect c) Commitment d) Excellence e) Loyalty 5) Having a quality policy to our services will.. (Select all that apply). a) Add value for our clients b) Address our clients’ relevant business issues c) Take on applicable professional standards and regulatory requirements d) This will guarantee increase to our yearly bonus  6) Our work will be _______ (Select all that apply). a) prepared by clients who have the appropriate credentials, experience,and expertise b) well planned and managed c) reviewed and appropriately documented d) rigorous, complete and clearly communicated 7) What are the Manila GDC Quality Objectives? Select all that apply. a) Consistent with the organization’s quality policy. b) Measurable goals and targets established to enhance customer satisfaction c) They are derived from our quality policy and are aligned with its strategic objectives. d) Customers set quality objectives to improve our products, services, and operations. 8) What does Software Development (EX / W&R) aim to achieve? Select all that apply. a) Create smart connections to secure cross-business sales, embedding EX and delivering HWC integrated solutions. b) Ensure colleagues know and follow compliance, risk,and excellence guidelines; address issues found through reviews. c) Support the full stand-up of WE DO to enhance quality, consistency,and efficiency. d) Grow core market share by retaining current clients and winning new logos in our target market. e) Become the most ideal employer of the year 9) Where does QMS fall under the Plan-Do-Check-Act cycle? a) Plan b) Do c) Check d) Act 10) Terms and Definition (Select all correct answers) a) "QMS" refers to Quality Management System b) "Organization” refers to the Manila GDC c) "Customers" refers to clients, internal customers and governments d) “Colleagues” refers to persons working under Manila GDC

ISO Certification

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