Correct: Contact Marketing Manager/Editor on behalf of customer/author internally, We should not refer to customers as "You Guys.", Tax Exempt queue for US Tax Exempted Accounts, Please add in Five9 number when reporting calls with issues, Credit Card Orders for Physical Books- 07, Purchase Orders (Bookstores)- 01, Incorrect: Provide Marketing Manager and Editor's Contact Info is an Author needs it, If a customer states that they are calling from Barnes & Noble or Follett, we can create contacts with such name, Tax Exempt queue for CAN Tax Exempted Accounts, Credit Card Orders for Electronic Products for Bookstores- ES, We must not help customers place orders if we think or suspect it is fraud,

How Well Do You Know Your Updates?

Leaderboard

Visual style

Options

Switch template

Continue editing: ?