COLLABORATING : Risk: Both sides need to be willing, Useful for developing relationships, You and your co-worker are dividing a report due next month, Work with the other person, AVOIDING: Useful for buying time, Risk: People might see you as cowardly, lazy, or uncaring, Useful for situations where the problem will go away on its own, Risk: The conflict might get worse on its own, COMPROMISING : Focus on everyone getting something, No one is entirely satisfied, Useful for resolving problems quickly, You are deciding how to split a project. You have 10 minutes to decide, COMPETING: Prove the correctness of your viewpoint, Risk: Can lead to low levels of commitment , Tip: May require aggressive, assertive, or manipulative behaviour, You are negotiating with a vendor you are pretty sure you will never see again, ACCOMMODATING: You are negotiating and you know if you say no they will walk away, Useful when the other person might cause you harm if don't give in, Your boss has already made a decision and then asks for your opinion, Risk: People might always expect you to choose this strategy,
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Conflict Management
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Mangotraining
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