1) Why is it important to get clients consent? a) To follow legal requirements- evidence is needed in case of legal action. b) So they are happy. c) Ensuring the clinet is agreement with what have been discussed. d) so you can do their hair. e) to maintain client record cards. f) to establish trust between you and your client 2) Why do we need to provide the client with realistic expectations during our consultation? a) repeted business and client trust b) to prevent client misunderstanding c) to make the service easier d) so they do not take legal action. e) so you can do the clients hair 3) What are the THREE stages of the hair growth cycle? a) Anagen b) Telogen c) Medullen d) Catagen e) Cutagen f) Papilla 4) What is your legal responsibilities for describing the features and benefits of products/ services? a) to help promote b) to help sell the products c) to be honest d) to be accurate e) to not be misleading f) to mislead on benifits 5) Hair porosity hair characteristics include a) may limit/prevent a chemical service b) referes to the strength of the cuticle c) cuticles will be closed and rough d) referes to the strength of the cortex e) Will absorb the excessive moisture f) Will not absorb the excess moisture

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