Opening: There are two main areas that we’d like to concentrate on / discuss., I’d like to outline our aims and objectives., I’d like to begin by saying…, Agreeing: You have a good point., I can’t see any problem with that., We agree., Disagreeing: I understand where you’re coming from / your position, but…, We’re prepared to compromise, but…, I’m afraid that’s not acceptable to us., Bargaining: If you ....., we could / would ......., As long as you....., we can ......., Our best offer......., Closure: Can we summarise what we’ve agreed so far?, Let’s look at the points we agree on., So the next step is…,

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