Acceptable quality - A product sold to a consumer must be of acceptable quality., Fit for a particular purpose - This applies when the business advertises in any way that the product can be used for a particular purpose, or the consumer tells a business they want to use it for a particular purpose, Matches description - Any description of a product by a business must be accurate, whether written or spoken, Matches a sample or demonstration model - If a consumer buys a product based on a sample or demonstration model, the product must have the same quality and features, Extra promises - If a business or manufacturer makes extra promises about the quality, condition, performance or characteristics of a product, they must meet these promises, Repairs and spare parts - The manufacturer or importer of a product must provide spare parts or repair facilities for a reasonable time after purchase, Title to the product, undisturbed possession, no hidden debts or charges - Consumers have the right to expect that they have full ownership of that product, nobody will reclaim/repossess it, and the previous owner doesn't owe any money for it, Due care and skill (services) - Service providers must carry out all services using an acceptable level of care and skill, Fit for a particular purpose (services) - This applies when the service provider advertises that their service can be used for a particular purpose, Provided within a reasonable time (services) - Services must be supplied within a reasonable time. Reasonable time includes consideration of the nature of the service, availability of parts, and weather conditions,

Consumer Rights and Guarantees

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