Decision Making - is the act of making a judgment, choosing an option, or reaching a solution, Problem Solving - an analytical process used to identify possible solutions to a situation at hand., Decision Making and Problem Solving - both involve critical thinking, Review results - evaluate solution and feedback, Nominal Group Technique (NGT) - creates a safe space and encourages participation from all group members, Advantages of Nominal Group Technique (NGT) - It is good for teams where some members are more vocal than others, Easy to see the big picture - best used for Decreasing Options Technique, General Problem Solving Steps - Define the problem, Brainstorm ideas, Decide on a solution, Implement the solutions, Review results, how Nominal Group Technique (NGT) works - Idea Generation, Idea Evaluation and Voting, Decreasing Options Technique (DOT) - a procedure that helps groups reduce and refine a large number of suggestions into a manageable number of options, how Decreasing Options Technique (DOT) works - Generate Ideas, Post Ideas, Sort Ideas, Prioritize Ideas, Progressive Problem-Solving Method - a procedure that guides a group through a series of systematic problem-solving steps, Advantages of Brainstorming - It is great for team building, Disadvantage of Brainstorming - It creates conflict and contention, Principles of group communication - Successful groups balance various tensions, A characteristic of adult learners outlined in Andragogy - Adult learners like to apply new knowledge to real-life situations and problems, how Progressive Problem-Solving Method works - Task Clarification, Problem Identification, Fact Finding and Issue Analysis, Solution Criteria and Limitations, Solution Options, Solution Evaluation and Selection, Solution Implementation,

Problem Solving Techniques in Groups and Teams

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