Step 1: Greeting: Heya!, Hi!, My name is Kyle, K Y L E., This is Kyle, with Infodyne., Step 2: Pleasantry: Nice to speak with you!, Glad you called back!, It's a beautiful day!, How are you?, Step 3: Get to business: I am calling about ...., I am calling in regards to..., I want to talk about......, I want to touch base about....., Step 4: REPEAT!: To sum up...., To repeat...., In my understanding......, As I understand it......, Step 5: Contact Information: My name is K Y L E, you can text me at ...., Please send an email to ......, You can call me back at 867-5309, My name is K Y L E, and my phone number is 867-5309, Step 6: Politely End Conversation: Thanks for your time!, I am glad we got that resolved., I have a call on the other line., Well, I need to get off the line, thanks!,
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Phone Conversations
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by
Aimeekschneider
Adult Ed
ESL
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